Peter Watt
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Activity overview
Latest activity by Peter Watt-
Peter Watt created an article,
Customer Success Team Feature: Criteria Corp
Quick Stats: Website: http://www.criteriacorp.com/ Industry: Employment Testing Headquarters: Los Angeles, CA Criteria Corp’s Customer Success Team (and a few furry friends) Criter...
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Peter Watt created an article,
Usage Data: Mixpanel
Real-time product usage data is a central component of ChurnZero. With usage data in ChurnZero, your teams can analyze usage trends at the Contact and Account levels, incorporate usage into custo...
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Peter Watt commented,
Hi Amie, Yes that is an option! You could create that email address as a ChurnZero user and then you can add them as a BCC to your plays or manual messages.
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Peter Watt created an article,
Pushing ChurnZero Messages back to Salesforce as a Custom Table
We have the ability to sync messages that were sent out of ChurnZero (in-app announcements and plays) back to Salesforce into a custom object. In order for this to be done, the client must first cr...
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Peter Watt created an article,
Set Up Domain Authentication
What is domain authentication? Domain authentication shows email providers that ChurnZero has your permission to send emails on your behalf. To give us permission, we will generate CNAME records fr...
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Peter Watt created an article,
Content Security Policy (CSP) Compliance
Content Secuirty Policy (CSP) is a mechanism to support third party reporting services and keep your application safe from things such as Cross Site Scripting (XSS). CSP can be thought of as an...
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Peter Watt created an article,
Integrate ChurnZero using Javascript
Quick Links Tell ChurnZero Who You Are and the User AreVerifyTrack EventSet Attribute on Account or ContactStopIncrement Attribute on Account or ContactTrack Time in ModuleStop URL Based TrackingSi...
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Peter Watt created an article,
Batch Imports via CSV
Batch AccountsBatch ContactsBatch EventsBatch Custom Tables IMPORTANT: The endpoint for sending data to ChurnZero is personalized to your specific instance. The examples below include a general URL...
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Peter Watt created an article,
Configuring the Gmail Integration
The Gmail Integration allows you to easily sync messages sent via the Gmail system into ChurnZero. When this feature is enabled, emails that you send through Gmail will be logged in the Messages Ta...
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Peter Watt created an article,
Setting up ChurnScore Factors
Now that you have an introduction to what each factor does, you are now ready to implement your ChurnScores. When you click to Add a factor, you will be presented with a few options. Note these op...