Peter Watt
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Integrate ChurnZero using Javascript
Quick Links Install the required Code Snippet on Every Page Tell ChurnZero Who You and the User Are Verify Track Event Set Attribute on Account or Contact Increment Attribute on Account or Contac...
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Configure the Gmail Integration
The Gmail Integration allows you to easily sync messages sent via the Gmail system into ChurnZero. When this feature is enabled, emails that you send through Gmail will be logged in the Messages Ta...
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Getting Started with ChurnScores
ChurnScores calculate the likelihood that your customer is going to renew, with 0 being a low churn risk and 100 meaning a high likelihood of churn. Example Accounts with corresponding ChurnSco...
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Add Slack Member ID to ChurnZero User Profile
To receive Alerts via Slack and/or to use the ChurnZero Slack Chatbot, you must have your Slack Member ID in ChurnZero. To add this ID, click on "My Account" in the upper right of your screen in Ch...
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Introduction to ChurnZero Alerts
Alerts are real-time notifications from ChurnZero that keep your customer-facing teams aware of important customer situations. You can access them right from the left-side navigation bar.These aler...
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Content Security Policy (CSP) Compliance
Content Security Policy (CSP) is a mechanism to support third-party reporting services and keep your application safe from things such as Cross Site Scripting (XSS). CSP can be thought of as an...
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Configure the Outlook 365 Integration
The Outlook Integration allows you to easily sync messages sent via the Office 365 system into ChurnZero. When this feature is enabled, emails that you send through Outlook will be logged as email ...
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Integrate ChurnZero using HTTP API
This article covers the HTTP API, which allows our customers to PUSH data to ChurnZero. If you are looking for information on the REST API, which allows our customers to PULL data from ChurnZero, y...
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Batch Imports via CSV
Batch AccountsBatch ContactsBatch EventsBatch Custom Tables IMPORTANT: The endpoint for sending data to ChurnZero is personalized to your specific instance. The examples below include a general URL...
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Build Your ChurnScores
To build a new ChurnScore: Click the Create button from your ChurnScore listing page and select Standard ChurnScore.You can also choose to create a Composite Churnscore, which uses other ChurnScor...