Abby Hammer
- Total activity 190
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Activity overview
Latest activity by Abby Hammer-
Abby Hammer created an article,
Purge Your Data from ChurnZero
You can permanently delete data from ChurnZero to address specific situations. In ChurnZero terms, we call this "purging." It's important to understand when to purge data, how to purge data, and wh...
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Abby Hammer created an article,
View Overall Survey Reports for NPS, CSAT, and CES
You can access an overall survey report for each survey type (NPS, CSAT, or CES) to see a complete summary of results across all your campaigns. These reports give you a high-level view of performa...
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Abby Hammer created an article,
Using the REST API with Microsoft Power BI
This article covers the REST API, which allows our customers to PULL data from ChurnZero.If you are looking for information on the HTTP API, which allows our customers to PUSH data to ChurnZero, yo...
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Abby Hammer created an article,
Azure SSO
You can now use your Azure account for single sign-on into ChurnZero. To configure this, you'll need to create a non-gallery application in Azure, then add your Identity Provider Issuer and Certif...
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Abby Hammer created an article,
Sign Up for Daily Email Digest
Start each day with a clear game plan and actionable insights, delivered straight to your inbox! Daily Digest Contents The Daily Digest is delivered at 8 AM in your personal time zone on all days ...
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Abby Hammer created an article,
ChurnZero for Zendesk Support
Note: ChurnZero for Zendesk Support is an add-on feature. Please reach out to your ChurnZero CSM for pricing and feature activation. The ChurnZero for Zendesk Support allows your Support team to a...
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Abby Hammer created an article,
Ticketing: Teamwork Desk
ChurnZero supports a integration with Teamwork Desk to map Tickets to accounts and contacts in ChurnZero. Read below for details on requirements for the integration and the behavior/rules of the s...
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Abby Hammer created an article,
Core CRM: Freshsales
ChurnZero supports a very robust integration with Freshsales. Read below for details on requirements for the integration, the objects included, and the types of syncing that are supported. Inte...
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Abby Hammer created an article,
Authorizing the ChurnZero App for Slack
To leverage Slack to receive Alerts, use commands, and/or engage with the ChurnZero Chatbot, the first step is to authorize the ChurnZero App for Slack. In the admin space, go to Integrations > Sla...
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Abby Hammer created an article,
Usage Data: Segment.com Destination
If you're a Segment customer, you know how easy it is to get new integrations up and running. ChurnZero + Segment is the same - simply add a Destination for ChurnZero within Segment and no need to ...