Abby Hammer
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Articles
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ChurnZero Slack ChatBot - Looking Up Accounts, Contacts and Segments
Note: The ChurnZero Slack ChatBot is an add-on module. Please reach out to your ChurnZero CSM for pricing and feature activation. Help For a full list of requests you can make to the ChurnZero Slac...
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ChurnZero for Zendesk Support
Note: ChurnZero for Zendesk Support is an add-on feature. Please reach out to your ChurnZero CSM for pricing and feature activation. The ChurnZero for Zendesk Support allows your Support team to a...
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Ticketing: Teamwork Desk
ChurnZero supports a integration with Teamwork Desk to map Tickets to accounts and contacts in ChurnZero. Read below for details on requirements for the integration and the behavior/rules of the s...
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Authorizing the ChurnZero Slack App
To leverage Slack to receive Alerts, use commands, and/or engage with the ChurnZero ChatBot, the first step is to authorize the ChurnZero Slack App. In the admin space, go to Integrations > Slack. ...
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Usage Data: Segment.com Destination
If you're a Segment customer, you know how easy it is to get new integrations up and running. ChurnZero + Segment is the same - simply add a Destination for ChurnZero within Segment and no need to ...
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Segments FAQs
Can't find the answer you're looking for within the Segments articles? Here are some frequently asked questions about Segments, search for your answer in here! If you need additional help, send us ...
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Deleting a Segment
To delete an existing Segment: 1. Click on the name of the Segment you want to delete to view the Segment. 2. Click the red "Delete" button towards the upper left. If you try to delete a Global S...
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Installing ChurnZero Javascript and Sending Events via Google Tag Manager (GTM)
To install the ChurnZero Javascript via Google Tag Manager (GTM), follow the steps outlined below. Special Note: If you install the ChurnZero JS through this method, there will be no reference to ...