Scott Polidoro
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Activity overview
Latest activity by Scott Polidoro-
Scott Polidoro created an article,
How does ChurnZero handle duplicate emails in Contact-based Playbooks?
In Contact-Based plays, ChurnZero works to try to intelligently de-dupe on email address and based on the specifics of the Play settings. When de-duping on email address the system will look for th...
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Scott Polidoro created an article,
When should I contact Support vs. my CSM?
Here at ChurnZero, we are ready and eager to help you succeed. Use this information as a guide for when to lean on your Customer Success Manager and when to contact our Support Team. Happy churn fi...
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Scott Polidoro created an article,
How can I change what is shown under the Contact tab on the Account Profile page?
If you have access to the Admin>General page, you can configure what is shown under the Account profile's Contact tab. This can be done by navigating to Admin>General and clicking on "Customize Fie...
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Scott Polidoro created an article,
What happens if we send 2 (or more) in-app announcements to a contact at once?
While using ChurnZero to reach out to your customers, you may want to send 2 or more in-app announcements at the same time. The expected behavior for these multiple announcements will differ depend...
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Scott Polidoro created an article,
Configure Your Calendar Integrations
The Calendar Integration allows you to easily display your customer meetings on your Command Center allowing you to take follow up action, as needed. Authorizing your Account To authorize your cal...