To receive Alerts via Slack and/or to use the ChurnZero Slack Chatbot, you must have your Slack Member ID in ChurnZero.
To add this ID, click on "My Account" in the upper right of your screen in ChurnZero. Look for the field "Slack User ID" and enter your Member ID in the field.
|Note: If you don't see a "Slack User ID" field on this page, you need to ask your ChurnZero admin to install the ChurnZero Slack App. Click here for instructions.|
To obtain your Slack Member ID from Slack:
Click your company name at the top left, and select View Profile:
Then, from the pane that appears on the right of the page, click More Actions (three dots) and then select Copy Member ID.
Paste your Member ID in the "Slack User ID" field in ChurnZero.