ChurnZero Customer Success
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Activity overview
Latest activity by ChurnZero Customer Success-
ChurnZero Customer Success created an article,
ChurnZero Calendar Integration - Security
A popular feature of the ChurnZero application is the ability to synchronize calendar events for which ChurnZero users and their contacts are both attendees. This works when users authorize Churn...
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ChurnZero Customer Success created an article,
How do I generate HMACs?
It is very important that we generate HMACs in the same way so that the hashing process results in repeatable outputs. To that end here are some samples in different languages of how we generate th...
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ChurnZero Customer Success created an article,
Integrate ChurnZero Token-Based Authentication for Success Centers
In addition to the ChurnZero JavaScript requirement for In-App functionality, the ChurnZero Success Centers feature requires token-based authentication to ensure you have explicit control over who ...
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ChurnZero Customer Success created an article,
Integrate Using Amazon S3
ChurnZero can connect to an Amazon S3 bucket to easily import data into your tenant. Using this method, ChurnZero will scan a specified bucket that you have authorized to look for files that will t...
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ChurnZero Customer Success created an article,
Customer Success Team Profile: GoCanvas
Quick Stats: Web: https://gocanvas.com/ Industry: Mobile Software This month’s team feature profiles GoCanvas, a mobile platform that makes it simple for any business to a...
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ChurnZero Customer Success created an article,
Play Step: Update Custom Table
When adding Play Steps, you can choose to update a Custom Table Record as part of the Play. Below are are few examples showing what you can automate with this type of Play Step: When an Accou...
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ChurnZero Customer Success created an article,
Customer Success Team Profile: Device Magic
Quick Stats: Web: https://devicemagic.com Industry: Mobile Software Device Magic’s CS department is a small but mighty team of 5 CSMs. That said, at Device Magic Customer Suc...
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ChurnZero Customer Success created an article,
A Day in the Life of a CSM Using ChurnZero
Moving away from Customer Support and into Customer Success often brings up a number of different questions. How is Customer Support different than Customer Success? How do your Customer Success Ma...
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ChurnZero Customer Success created an article,
How to Get 20/20 Foresight for Your 2020 Customer Success Planning
As we are now in Q4, the high-pressure budget and strategy planning season is officially underway in SaaS organizations around the globe.Customer Success teams are on the hook to finish out the yea...
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ChurnZero Customer Success created an article,
Lessons Learned: A Reflection on Customer Journey Mapping
A customer journey map is a tool to help visualize the experiences of interacting with your company from the customer’s point of view. By understanding your customer's journey, you can better deliv...